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EQ: The Secret to Success in the Workplace Author: Behavioral Health Strategies, LLC As we all know, cognitive intelligence, or IQ, can contribute greatly to determining an individual's potential for success. But few of us know that emotional intelligence, or EQ, plays just as important a role. And even fewer know how to capitalize on this learnable skill set. In this course, you will learn expert Daniel Goldman's working definition of what EQ is and the key elements that comprise it. You'll learn how EQ differs from IQ, and how EQ impacts the workplace. You'll also cover the important role EQ plays in effective leadership, and how an increased level of employee emotional intelligence positively impacts the organization. Lastly, you'll review several action steps that employers and employees can take to promote and enhance an emotionally intelligent work environment. Duration: 1 hour 
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