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Success Through Service Author: Patti Noussias In today's fast-paced, competitive business climate, the importance of good customer service is clear: to retain and increase the long-term value of your company's customer base. But recognizing the need for good customer service is only the beginning. Success Through Service will show you how to develop and use effective communication skills to achieve balance and efficiency in your customer service efforts—allowing you to maximize your profits. Duration: 2 hours 
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