How to Handle Angry Customers Author: The University of the Aftermarket Providing great customer service is the backbone for any company. However, as you know, there will come times when for whatever reason, customer dissatisfaction arises. The true test of any service professional is being able to efficiently and effectively handle customer complaints. In this course, you will learn how to deal with angry customers and turn their complaints into compliments. Duration: 1/3 hours 
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